Termes i condicions

TERMS & CONDITIONS

Grandvalira Moda

Store name: Grandvalira Moda
Website: https://www.grandvaliramoda.com
Correu electrònic: snow@grandvaliramoda.com
Address: Camí de l’Obac del Tarter, number 5, AD100 El Tarter, Canillo, Andorra

ARTICLE 1 – GENERAL

This website is operated by Grandvalira Moda (“we”, “us”, “our”, “the entrepreneur”). Throughout the site, the terms “we”, “us” and “our” refer to www.grandvaliramoda.com. Grandvalira Moda offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes on www.grandvaliramoda.com. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

ARTICLE 4 – IDENTITY OF THE ENTREPRENEUR

Store name: Grandvalira Moda
Company name: NorVan Studio SLU
Business address: Camí de l’Obac del Tarter, number 5, AD100 El Tarter, Canillo, Andorra
Email address: snow@grandvaliramoda.com
Website: https://www.grandvaliramoda.com

ARTICLE 5 – THE AGREEMENT

Subject to the provisions of paragraph 4 of this article, the agreement is concluded at the moment the consumer accepts the offer and fulfills the conditions set forth therein.

If the consumer has accepted the offer electronically, the entrepreneur shall promptly confirm receipt of acceptance electronically. As long as receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.

If the agreement is concluded electronically, the entrepreneur shall take appropriate technical and organizational measures to secure the electronic transfer of data and shall ensure a safe web environment. If the consumer is able to pay electronically, the entrepreneur shall observe appropriate security measures.

Within the limits of the law, the entrepreneur may investigate whether the consumer can meet their payment obligations, as well as all facts and factors relevant to responsibly entering into the distance contract. If the entrepreneur has good grounds to decline the agreement based on this investigation, they are entitled to refuse an order or attach special conditions to its execution, stating the reasons.

The entrepreneur shall provide the consumer with the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier, together with the product or service:

  1. the visiting address of the entrepreneur’s establishment where the consumer may submit complaints;

  2. the conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of this right;

  3. information about guarantees and existing after-sales service;

  4. the information referred to in Article 4, unless the entrepreneur has already provided this information to the consumer prior to execution of the agreement;

  5. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration.

In the case of a long-term transaction, the provision in the previous paragraph applies only to the first delivery.

All agreements are entered into subject to the suspensive condition of sufficient availability of the relevant products.

ARTICLE 6 – RIGHT OF WITHDRAWAL

When purchasing products, the consumer has the right to withdraw from the agreement without giving any reason within 14 days. This cooling-off period commences on the day after the consumer, or a representative designated by the consumer and made known to the entrepreneur, has received the product.

During the cooling-off period, the consumer shall handle the product and packaging with care. The consumer may only unpack or use the product to the extent necessary to determine whether they wish to retain it. If the consumer exercises the right of withdrawal, the product shall be returned to the entrepreneur with all supplied accessories and, where reasonably possible, in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

If the consumer wishes to exercise the right of withdrawal, they must notify the entrepreneur in writing or by email within 14 days of receiving the product. After notifying the entrepreneur, the consumer must return the product within 14 days. The consumer must provide proof that the goods were returned on time, for example by means of a shipping receipt.

If the consumer fails to notify the entrepreneur within the specified period or does not return the product within the applicable time frame, the purchase shall be deemed final.

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

If the consumer exercises the right of withdrawal, the costs of returning the product shall be borne by the consumer.

If the consumer has already made a payment, the entrepreneur shall refund this amount as soon as possible, but no later than 14 days after withdrawal, provided that the product has been received by the entrepreneur or conclusive proof of complete return has been provided.

ARTICLE 8 – EXCLUSION OF THE RIGHT OF WITHDRAWAL

The entrepreneur may exclude the consumer’s right of withdrawal for products as described in paragraphs 2 and 3 of this article. The exclusion applies only if the entrepreneur has clearly stated this in the offer or in a timely manner prior to conclusion of the agreement.

Exclusion of the right of withdrawal is only possible for products:

  1. manufactured according to the consumer’s specifications;

  2. of a clearly personal nature;

  3. which by their nature cannot be returned;

  4. which deteriorate or expire rapidly;

  5. whose price is subject to fluctuations in the financial market beyond the entrepreneur’s control;

  6. newspapers and magazines;

  7. audio and video recordings and computer software if the consumer has broken the seal;

  8. hygienic products if the seal has been broken.

Exclusion of the right of withdrawal is only possible for services:

  1. relating to accommodation, transport, restaurant services or leisure activities to be performed on a specific date or during a specific period;

  2. where performance has begun with the consumer’s explicit consent before the cooling-off period has expired;

  3. relating to betting and lotteries.

ARTICLE 9 – PRICES

We reserve the right to change the prices of the products and/or services offered during the validity period stated in the offer, including as a result of changes in VAT rates or other taxes.

Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market over which the entrepreneur has no influence, with variable prices. Such dependency on market fluctuations and the fact that any stated prices may be indicative will be clearly stated in the offer.

Price increases within three months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.

Price increases after three months following the conclusion of the agreement are only permitted if:

  1. they are the result of statutory regulations or provisions; or

  2. the consumer is entitled to terminate the agreement as of the date on which the price increase takes effect.

The place of delivery, pursuant to Article 5(1) of the Dutch Turnover Tax Act 1968, is deemed to be the country where transport commences. In this case, delivery takes place outside the European Union. Consequently, import VAT and/or customs clearance costs will be charged by the postal or courier service to the recipient. Therefore, no VAT will be charged by the entrepreneur.

All prices are subject to printing and typographical errors. No liability is accepted for the consequences of such errors. In the event of pricing errors, the entrepreneur is not obliged to deliver the product at the incorrect price.

ARTICLE 10 – CONFORMITY AND WARRANTY

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, reasonable standards of soundness and usability, and the legal provisions and/or government regulations in force on the date the agreement is concluded. If agreed, the entrepreneur also guarantees that the product is suitable for uses other than normal use.

Any warranty provided by the entrepreneur, manufacturer, or importer does not affect the statutory rights and claims that the consumer may assert against the entrepreneur under the agreement.

Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 14 days of delivery. Products must be returned in their original packaging and in new condition.

The warranty period corresponds to the manufacturer’s warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

  • the consumer has repaired and/or modified the delivered products themselves or has had them repaired and/or modified by third parties;

  • the delivered products have been exposed to abnormal conditions or otherwise handled carelessly or contrary to the instructions of the entrepreneur and/or the packaging;

  • the defect is wholly or partially the result of regulations imposed or to be imposed by the government regarding the nature or quality of the materials used.

ARTICLE 11 – PERSONAL INFORMATION

The submission of personal information through the store is governed by our Política de privacitat.
Please refer to our Privacy Policy on www.grandvaliramoda.com for more information.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

ARTICLE 13 – CHANGES TO THE TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.