Comandes i pagament

Només cal que trieu el vostre producte preferit, afegiu-lo a la cistella i completeu el procés de compra seguint els passos indicats.

Acceptem targetes de crèdit/dèbit (Visa, Mastercard, Maestro, Amex), Apple Pay, Google Pay i criptomoneda USDC.

A Grandvalira Moda , utilitzem sistemes de pagament segurs i xifrats per protegir les teves dades en tot moment.

Enviament i lliurament

Temps de processament: 1–3 dies hàbils després de rebre la comanda.
Temps de lliurament dins de la UE: 5–10 dies laborables (sovint més ràpid).

Rebràs un correu electrònic de confirmació amb un enllaç de seguiment un cop s'hagi enviat la teva comanda.

Si la teva comanda no arriba dins del termini estimat, contacta amb el nostre equip d'atenció al client i t'ajudarem a resoldre-ho el més aviat possible.

Returns & Refunds

Yes, we accept returns within 30 days of receiving your product, provided it is in perfect condition and in its original packaging.

Once your return has been received and inspected, we will issue the refund using the same payment method used for the purchase.

Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.

Product Information

Available sizes are listed on each product's details page.

Yes, you will find a detailed size chart on every product page to help you choose the best option.

You will find specific care recommendations on the label of each item to ensure its durability.

Customer Service & Contact

You can write to us at snow@grandvaliramoda.com or fill out the contact form on our website.

Customer Service Opening Hours:
Monday – Friday: 10:00 – 19:00
Saturday: 10:00 – 14:00
Sunday: Closed

Other Questions

Yes, we occasionally launch exclusive promotions and discounts. Subscribe to our newsletter so you don't miss any offers.

It is not mandatory, but creating an account at Grandvalira Moda will allow you to checkout faster, save your shipping details, and access your order history.

Didn't find what you were looking for?

Email us at snow@grandvaliramoda.com and we will be happy to help you.