Orders & Payment

Just choose your favorite product, add it to your cart, and complete the checkout process by following the indicated steps.

We accept credit/debit cards (Visa, Mastercard, Maestro, Amex), Apple Pay, Google Pay, and USDC cryptocurrency.

At Grandvalira Moda, we use secure, encrypted payment systems to protect your data at all times.

Shipping & Delivery

Processing time: 1–3 business days after receiving the order.
Delivery time within the EU: 5–10 business days (often faster).

Recibirás un correo electrónico de confirmación con un enlace de seguimiento una vez que tu pedido haya sido enviado.

If your order does not arrive within the estimated timeframe, please contact our customer service team, and we will help you resolve it as soon as possible.

Returns & Refunds

Yes, we accept returns within 30 days of receiving your product, provided it is in perfect condition and in its original packaging.

Once your return has been received and inspected, we will issue the refund using the same payment method used for the purchase.

Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.

Product Information

Available sizes are listed on each product's details page.

Yes, you will find a detailed size chart on every product page to help you choose the best option.

You will find specific care recommendations on the label of each item to ensure its durability.

Customer Service & Contact

You can write to us at snow@grandvaliramoda.com or fill out the contact form on our website.

Customer Service Opening Hours:
Monday – Friday: 10:00 – 19:00
Saturday: 10:00 – 14:00
Sunday: Closed

Other Questions

Yes, we occasionally launch exclusive promotions and discounts. Subscribe to our newsletter so you don't miss any offers.

It is not mandatory, but creating an account at Grandvalira Moda will allow you to checkout faster, save your shipping details, and access your order history.

Didn't find what you were looking for?

Email us at snow@grandvaliramoda.com and we will be happy to help you.